Returns & Exchanges
At Balmbare, we want you to love your skincare ritual; if you are not completely satisfied with your purchase, we offer a 30-day return window for most items in their original condition. Please note that for hygiene reasons, products must be unopened and unused to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging to prevent damage during transit and include your packing slip inside.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned products, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing